Grievance Redressal and Dispute Resolution
Client grievances may originate from various factors, including misunderstandings, technical issues, service deficiencies, or inadequacies in facilities.
Clients are advised to contact the Research Analyst M R Sai Praveen or his team through official channels to seek resolution of such concerns.
• Clients with any queries or complaints may directly reach out to their Research Analyst via WhatsApp or via Phone call at +91 99166 31199, or send an email to support@shubhaang.com.
• Be assured that, it is our commitment to address such queries promptly, typically within a few days, and in most cases, within a few hours.
• If not satisfied with the response from the RA and his team, client can lodge their grievance with RAASB and SEBI at https://scores.sebi.gov.in/
• If not satisfied with the response received from RAASB and SEBI, client may submit their grievance through the Online Dispute Resolution (ODR) Portal. This centralized platform employs conciliation and online arbitration to facilitate the resolution of disputes related to the Indian Securities Market. The ODR Portal is accessible at the following link: https://smartodr.in/
